Privacy Policy | Personal Data Collection and Usage

At VeraChat, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal data, please contact us at privacy@verachat.ai

Information we collect

We collect the following categories of personal data from you:

Personal Identification Information:

Name, surname, email address, phone number.

Analytics Data:

We use Google Analytics to collect information about your browsing behavior on our website, including:

View analytics data collected

IP address
Browser type
Referring/exit pages
Date and time of visits
Pages viewed and the order of those pages
Time spent on pages

How we use your information

We use your personal data for the following purposes:

To Communicate with You:

We use your contact details to respond to your inquiries and provide you with the information you request.

For Analytics Purposes:

We use analytics to understand how visitors interact with our website to improve user experience and content relevance.

To Provide Services:

We may use your personal information to fulfill the services you request from us, such as account management or customer support.

Data security and privacy

We implement a variety of security measures to maintain the safety of your personal information:

View our security measures

All data is stored on servers located within the European Union
End-to-end encryption for all communications
Regular security audits and penetration testing
Access controls and authentication mechanisms
Data isolation between customer accounts

Your data is never shared with third parties without your explicit consent, except when required by law.

Your rights

Under the GDPR and other applicable privacy laws, you have the following rights:

Right to access your data

You have the right to request a copy of the personal data we hold about you, including how we process it.

Right to rectification

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct it.

Right to erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances.

Right to restriction of processing

You can ask us to temporarily or permanently stop processing your data under certain conditions.

Right to data portability

You can request to receive your data in a structured, commonly used format that can be transferred to another provider.

Right to object to processing

You have the right to object to our processing of your personal data in certain circumstances.

Right against automated decision-making

You have the right not to be subject to a decision based solely on automated processing that significantly affects you.

Right to complain

You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise your rights, please contact us at privacy@verachat.ai

Effective date and changes

This Privacy Policy is effective as of May 1, 2025. We reserve the right to modify this policy at any time. We will notify you of any significant changes through a prominent notice on our website.

Last updated: May 1, 2025